HOW TO ORDER FROM CLASSIC OILS

Overview
You can order on this website or by telephone on 01296-488927.  Out of office hours there is an answerphone and we will respond to all messages on the next working day following your call. 

Shipping Options
If you order online, shipping is calculated on the total weight of the purchase, so you will find that the system automatically adds up the weight of every item in the order and calculates the appropriate shipping options and costs.  Our preferred courier service is Fed-Ex, as we have found that they are fast and reliable.  For shipments under 5kg, we offer an economy service.  For even lighter items, there will be an option to select 1st class post.  If you require an item urgently, we recommend using our Next Day (before 10am) service - orders must be received by 12 noon to be delivered on the next day. 
All shipments are fully insured.

There is also the free-of-charge option to collect from our shop at The Lubricant Store, Bicester Heritage.  If you wish to collect from Bicester, please call in advance to confirm we have stock or wait for our email notification that your order is ready for collection.  We aim to have every product on our website available, although stock levels do fluctuate, particularly during the summer show season.

Regional Limitations

Please note that normal shipping charges quoted on the site are for British mainland, non-Highland/Island/Northern Ireland destinations.  The Highland & Island shipping option must be selected for the following postcodes, and orders sent via this option will have an extended transit time as indicated:

AREA
POSTCODE TRANSIT TIME
INVERNESS IV1-28, IV30-32, IV40, IV52-54, IV63, KW1-14, PH19-26, PH30-35 2 working days
INVERNESS HS1-8, IV41-49, IV55-56 5 working days
ISLE OF MAN IM1-9, IM99 3 working days
ISLE OF WHITE PO30-41 2 working days
KILMARNOCK KA27-28 2 working days
OBAN PA20-33, PA35-38, PA49,PH36-39,PH49-50 2 working days
OBAN PA62-72, PA74-75, PA80, PH42-44 4 working days
OBAN HS9, PA61, PA73, PA76-78 5 working days
OBAN PA60 8 working days
ORKNEY KW15-17 8 working days
PERTH PH17-18 5 working days
SHETLAND ZE1-3 2 working days
TURO (Scilly Isles) TR21-25 5 working days
CARRICKFERGUS BT 2 working days
OMAGH BT 2 working days
CARRICKFERGUS BT 2 working days
OMAGH BT 2 working days
 
International Shipping
We ship by road to many European countries, all of which are listed as delivery options at checkout.  It may be possible to ship to other countries, subject to the restrictions on liquids in hold cargo, if you live in a country not listed in our shipping options, please email us for delivery options and pricing.

Shipping Limitations - Metal Containers
Shipping liquids is difficult and risky but we pack all orders with great care, using a double packing technique and including hand-holds for the courier to make it less likely the box is dropped or put upside down during transit.  Unfortunately, despite these provisions there is a risk of cosmetic damage to metal containers, which by their nature are more vulnerable than poly containers.  The only safe way to completely avoid this risk is to collect metal containers from our our store or next show.

Personal Collection
Of course you are always welcome to either pop into our shop, or arrange to meet us at one of the 30-odd shows we exhibit at annually - just call in advance to make sure that our plans haven't changed at short notice, or to let us know if you would like us to bring specific products to the show for you.
We accept cash, card and cheque payments in the shop and at shows, where we have a mobile card terminal.


We look forward to meeting you and to discussing your Classic's lubrication requirements!